When you fly these days, it’s the little things that make things a less aggravating – the check-in person who’s happy and efficient, decent coffee, a flight that leaves on time, and an in-flight entertainment system with movies that don’t suck.

Coming back from Finland today, I was pleasantly surprised – no, make that very surprised – to discover how Helsinki International Airport has enthusiastically embraced the idea of offering free Internet access to passengers.

On top of that, there are designated places with power outlets to use a laptop. It’s a far cry from North American airports where Boingo is happy to give you access for $9.95/day, and power outlets are few and far between.