gary vaynerchuk

Social Media Needs to Embrace the Big Picture

Gary Vaynerchuk is a savvy social media practitioner and a tremendous self-marketer but he does offer pearls of wisdom about how social media is being used or how it should be used.

Case in point is his assertion during an interview with TechCrunch that ”99.5 percent of the people that walk around and say they are a social media expert or guru are clowns”.

Now, “clowns” is a strong word (although it’s certainly good for capturing attention and headline writing) but I think Vaynerchuk is suggesting there is a problem with people who are focused on social media tools as opposed to how social media fits into the bigger scheme of things.

These are lots of “experts” or “gurus” well-versed in using Facebook, Twitter, YouTube, etc.. This is great if you want tactical help but many of these people have little knowledge or expertise about how social media needs to be aligned with a company’s marketing and sales goals and objectives.

Truth be told, social media is just another channel. It’s not the best thing since sliced bread, it’s not rocket science or a silver bullet. It’s a new and different way to reach target audiences with tools that allow engagement and conversations. At the same time, social media has to support and/or enhance the other things a company is doing, otherwise embracing social media is a waste of time.

Since I started my consulting business, I’ve taken a pragmatic approach to social media. While many clients are excited about social media and want to jump on the bandwagon, I’m more interested in discovering why they want to use social media and what they’re doing with their other marketing and sales activities, including their digital presence.

In many cases, a company doesn’t need to embrace social media but, instead, should focus on overhauling its Web site given it’s my belief social media doesn’t work if your “digital hub” fails to meet the needs and expectations of existing and potential customers.

Another pre-social media need could be messaging and branding. A lot of companies are terrible at clearly articulating who they are and why anyone should about their products and services. If a company does a bad job of messaging/telling its story, its social media efforts will be a lot like spinning your wheels on ice. Lots of activity but you’re not going anywhere.

I think too many social media “experts” are so focused on getting companies to use the tools, they have no sense about the bigger picture. It means companies jump into social media but don’t get the results they’re seeking because there is no strategic alignment.

Social media can be a powerful medium but without a clear idea of how it supports everything else a company does (and visa versa), it can’t succeed – no matter what a social media “expert” or “guru” would have you believe.

Not Crushed by Vaynerchuk’s “Crush It”

crush itGary Vaynerchuk has emerged as a social media superstar and, in the process, become a popular video-blogger, speaker, social media consultant and author, who snapped up a 10-book contract from Harper Collins.

Vaynerchuk’s first book – actually a novella at 142 pages – is Crush It!. While I admire Vaynerchuk’s energy and passion, Crush It! is, frankly, underwhelming.

It’s not oozing with new or compelling insight or ideas. Crush It!’s biggest shortcoming is its simplistic thesis – the Web is a huge opportunity, and that anyone who has passion, works really hard and generates lots of great content can be successful. It also helps if you spend nearly all your waking hours on the Web. If it was only that easy!

Crush It! strikes me as a pep talk/keynote as opposed to something that offers in-depth perspective or insight.

That said, Crush It! is probably aimed at the mainstream market as opposed to people already immersed in the Web and social media. In addition to the enthusiastic tone, it provides basic information about the tools and how to use them, which is helpful if you’re not particularly Web savvy but, nevertheless, interested in the Web.

Vaynerchuk has lofty ambitions (his ultimate goal is being able to purchase his beloved and playoff-bound New York Jets) so Crush It! could be a good vehicle to move him into the mainstream. For its part, Harper Collins is clearly counting on Vaynerchuk’s popularity and the fact he’s becoming a leading figure in the wine industry – a product that mainstream consumers can easily relate to – to sell a lot of books.

One final thought about Crush It! is how it’s just one of many, many social media books on the market. I’ve got at least six books on my desk from Mitch Joel, Dan Zarella, Darren Barefoot and Dharmsh Shah. Unless you’ve written a book that really does crush it, attracting readers is going to be a huge challenge.

Gary Vaynerchuk’s World Tour Lands in T.O.

IMG_1438Wine entrepreneur Gary Vaynerchuk and his beloved New York Jets were both in Toronto yesterday – two high-profile U.S. entities looking to spread the word: Vaynerchuk about wine and entrepreneurial-ism, and the Jets as part of the world’s most lucrative sports league, the NFL. Vaynerchuk lived up to the hype with an insightful and entertaining presentation at DemoCamp 24, while the Jets and Buffalo Bills put on a lackluster game before a less-than-packed Rogers Centre.

Vaynerchuk, who’s in the midst of a 40-city tour to promote his book “Crush It”, clearly has the gift for the gab, and has been speaking enough over the past couple of years to make it look fairly effortless. His rough around the edges style makes helps him come across as sincere, forthright and someone who most entrepreneurs can probably relate to. Keep in mind, Gary V. is also a consummate salesman, who’s always selling something – be it his new book, social media consulting services, online wine store, and, of course, his personal brand.

While Vaynerchuk has emerged as a social media “superstar” in the past couple of years, he’s far from an overnight success story. He’s been doing business on the Internet since 1997, and grown his family’s wine business, WineLibrary.com, by 20-fold into a $60-million entity.

One thing that Vaynerchuk has going for him in spades is confidence. The guy believes he’s not only the best but that he will not be outworked. “I’m very comfortable in my skin and massively comfortable in my effort,” he said, adding that “I honestly believe no one is better than me, although I don’t try to be a dick about it”. It’s an approach that Vaynerchuk gets away with, although you do have to wonder if more fame will overshadow his everyman persona that seems to keep his cockiness in check.

A particularly interesting comment was that Vaynerchuk’s emergence as a social media star didn’t materialize until online video emerged as a platform that anyone could capitalize on. This let Vaynerchuk launch his video wine reviews, which took the market like a storm. “You have to find your platform to tell your story. I had to let blogging go, which was very frustrating,” he said.

In addition to a 10-book deal with HarperCollins and his daily wine reviews, Vaynerchuk has become a social media consultant whose clients include the National Hockey League. As for what’s next, Vaynerchuk’s dream is buying the New York Jets – a lofty goal but one you wouldn’t want to dismiss as a pipe-dream given Vaynerchuk’s drive.

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