Category Archives: VOIP Services, Competition/Vonage

Vonage's Q3: Trick or Treat?

By Mark Evans | Published: November 1, 2006
Everyone's favourite whipping VoIP whipping boy, Vonage, posted third-quarter results that left a lot to be desired. Churn climbed to 2.6% from 2.3% in the second quarter, the cost of acquiring a new customer rose to $254 from $239, while the number of net new subscribers was 205,000 compared with 256,000 in Q2. While the [...]
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Vonage's New P.R. Agency: The New York Times

By Mark Evans | Published: September 5, 2006
Nothing like the venerable New York Times to jump-start a public relations campaign. The newspaper provided Vonage with some invaluable coverage by doing an interview with chairman – and P.R. savvy – Jeff Citron. Here are the highlights: - On how he felt after the stock dropped like a stone following its $17-a-share IPO earlier this year: “I was [...]
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Vonage by Numbers..1,2,3

By Mark Evans | Published: August 2, 2006
So, let's do some simple number-crunching with Vonage's second-quarter results. The company posted a loss of $74.6-million, largely due to $90.1-million of marketing costs (50% more than a year earlier) amid fierce competition from the cablecos, which makes attracting customers even more of a challenge. Assuming competition remains as intense and Vonage has to spend [...]
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V-V-V-Vonage…D-D-Down….

By Mark Evans | Published: July 12, 2006
Not to revel in anyone's misery but Vonage shares touched a new low of $6.93 (59% below the $17 IPO price) yesterday before closing at $7.04. It didn't help Klausner Technologies Inc. is suing for alleged patent infringement, and seeking damages and royalties of $180-million. Klausner said the patents involve Vonage's voice-mail services. Ironically, the [...]
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V-Phone Debuts in Canada

By Mark Evans | Published: July 7, 2006
Vonage's V-Phone – a USB-like device that turns any laptop into a Vonage phone – makes its Canadian debut today in downtown Toronto. Vonage shares, meanwhile, closed at $7.87 yesterday after touching a new low of $7.81 – 54% below the IPO price. It's interesting to see that analyst coverage of Vonage is expanding. UBS [...]
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Citron's Losing His Marketing Mojo

By Mark Evans | Published: June 27, 2006
Vonage's post-IPO troubles must be weighing heavily on the shoulders of chairman and co-founder Jeff Citron. For the second time in two weeks, he gave a keynote at a conference that lacked any kind of sizzle. Brian Ward said Citron's speech at Convergence 2.0 failed to address any of the issues facing Vonage these days [...]
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