So, it’s been about a week since I pulled the trigger on an iPhone after a lot of public agonizing about the perils of leaving the warm bosom of the Blackberry.
Like a lot of new iPhone users, I’m overwhelmed. The design, ease of use and functionality – buoyed by the App Store – makes me wonder why I didn’t take the leap much earlier.
I particularly like the fact the Web experience is a real Web experience, and that mobile e-mail works well even if you do have pull it sometimes. Any concerns about the keyboard have disappeared, especially because the iPhone learns from your spelling mistakes, and automatically corrects them. I’m also stoked about having a real Twitter experience through Twitterifiic.
As for complaints, I’d like the ability to switch between applications. It would also be great to cut and paste. And I’d like the option of selecting from an outgoing e-mail account. But those are small issues that I’m sure will be addressed down the road.
As for my dealings with Rogers, I have to say their customer service people were very polite and patient through the entire process. The only complaint – and this shouldn’t come as a surprise – is the lack of flexibility on voice/data packages.
After some back and forth, I went for a iPhone package featuring 2GB of data, 400 weekday minutes, free calling weekdays after 9 p.m. and free weekends, and free calls to five frequently called numbers. To be honest, I probably don’t need as much data – a 1GB would suffice – but I couldn’t cajole Rogers into coughing up some more weekday minutes without giving up the free calls to five numbers options (aka MY5).
It will be interesting to see the first month’s bill to determine whether I need a different plan – assuming there’s one that fits my specific needs/wants.
For now, Rogers is the only game in town when it comes to the iPhone so not having a lot of flexibility to be expected. It will be interesting to see how this evolves when Telus and Bell eventually get their hands on the iPhone as well.
Technorati Tags: iPhone
