Learn how we work with startups and entrepreneurs to deliver marketing strategies and tactical execution

inbox

Google: Where’s My Password, Dude?

Picture 2-13
So, I logged into GMail today only to discover my password doesn’t work.

Crap!

It also means my Google Reader, GTalk and Google Docs accounts don’t work. (Note: The only think that could have caused this problem was recent upgrade to Better GMail, a Firefox extension.)

Crap 2.0.

It shouldn’t be a problem to retrieve my password, right?

Wrong.

Google suggests that the information to retrieve it was sent to a secondary e-mail address. I’ve checked several of my secondary e-mail addresses but, so far, no luck. If that doesn’t work, Google says I can try to log in again in FIVE DAYS, and then answer a security question. FIVE DAYS? How about ONE DAY?

That’s what I get for relying on the Google empire for too many online services. I’ve been thinking about de-Googlizing myself, and now I have some more motivation.

More: Chris Pirillo ran into the same problems earlier this year but it doesn’t appear he found an answer.

Update: The silver lining to life without GMail is the amount of e-mail that I need to sift through each day has dropped dramatically. It’s kind of like when we were selling our house, and we filled a friend’s garage with a bunch of stuff to make the house look bigger than it really was. After living without all that stuff for three months, we realized we barely needed any of it.

Technorati Tags: ,

Subscribe to "This Week in Canadian Startups"
A weekly newsletter delivered to your inbox!

This entry was posted in Google. Bookmark the permalink.
  • http://www.wheretonext.ca Magnus

    I have noticed an extreme amount of lag with Gmail as of late. Some have suggested I have Spyware issues but I have swept my system with two different software apps and I’m clean as a whistle. I notice they have a “old Version” tab and guess what? When I click that tab after the load lag, it works just fine for me. I assume they are adding all sorts of features that are not making my lappy happy. A quick queery on Google and I notice many are seeing similar results

    I dint think I’ll be putting as many eggs in the Gmail basket as I have been.

  • Michael B

    Mark – you might want to try the customer service line for adwords or adsense.

    I locked myself out of an old yahoo email account not too long ago, and yahoo’s phone support was spot on. Hopefully google’s is on par.