http://www.markevanstech.com/2007/02/16/vonage-bullish-or-bearish/ Insight and Analysis from North of the Border Sat, 22 Nov 2008 11:33:43 +0000 http://wordpress.org/?v=2.6.1 http://www.markevanstech.com/2007/02/16/vonage-bullish-or-bearish/#comment-2914 robhyndman.com » Blog Archive » I’ve Cancelled My Vonage Account Sat, 17 Feb 2007 12:03:47 +0000 http://markevanstech.com/2007/02/16/vonage-bullish-or-bearish/#comment-2914 [...] After just over a year of service I’ve cancelled my Vonage account. The quality of service was too often a serious problem. Dropped calls, callers getting an out-of-service tone, echo problems, drop-outs within calls - the whole range of problems popped up on a regular basis. Enough already. I’m certainly not alone, so my vote is “bearish“.              Related Posts [...] [...] After just over a year of service I’ve cancelled my Vonage account. The quality of service was too often a serious problem. Dropped calls, callers getting an out-of-service tone, echo problems, drop-outs within calls - the whole range of problems popped up on a regular basis. Enough already. I’m certainly not alone, so my vote is “bearish“.              Related Posts [...]

]]> http://www.markevanstech.com/2007/02/16/vonage-bullish-or-bearish/#comment-2898 Vonage: Bullish or Bearish? | voip.thephonedog.com Fri, 16 Feb 2007 22:24:41 +0000 http://markevanstech.com/2007/02/16/vonage-bullish-or-bearish/#comment-2898 [...] Original post by Mark Evans and software by Elliott Back [...] [...] Original post by Mark Evans and software by Elliott Back [...]

]]> http://www.markevanstech.com/2007/02/16/vonage-bullish-or-bearish/#comment-2897 Lats Fri, 16 Feb 2007 21:32:22 +0000 http://markevanstech.com/2007/02/16/vonage-bullish-or-bearish/#comment-2897 Definitely Bearish....I'd love to see their churn numbers. I am sure they are adding new customers since they are marketing like the new Coke... but everyone I know that has Vonage is going crazy with the service. My experience (I have it at home and at the office) with their service has been not so good....service being the call stability and quality as well as the client service which seems to be restricted to "phone and wait on hold until one of our reps has time to not help you". Things have been okay the past three weeks so I am staying on board for now but I won't be interested in buying their stock until I can go a few of months with solid service. Definitely Bearish….I’d love to see their churn numbers. I am sure they are adding new customers since they are marketing like the new Coke… but everyone I know that has Vonage is going crazy with the service.
My experience (I have it at home and at the office) with their service has been not so good….service being the call stability and quality as well as the client service which seems to be restricted to “phone and wait on hold until one of our reps has time to not help you”. Things have been okay the past three weeks so I am staying on board for now but I won’t be interested in buying their stock until I can go a few of months with solid service.

]]> http://www.markevanstech.com/2007/02/16/vonage-bullish-or-bearish/#comment-2893 VOIP biggest losers at Roam4free Fri, 16 Feb 2007 18:56:31 +0000 http://markevanstech.com/2007/02/16/vonage-bullish-or-bearish/#comment-2893 [...] Vonage 2.2 million subscribers, losses this quarter $65-million, estimate losses full year $150-million to $170-million. [...] [...] Vonage 2.2 million subscribers, losses this quarter $65-million, estimate losses full year $150-million to $170-million. [...]

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