http://www.markevanstech.com/2006/10/12/canadian-tire-unveils-new-amp-improved-web-site/ A Canadian Take on the Web Thu, 28 Aug 2008 19:21:57 +0000 http://wordpress.org/?v=2.6 http://www.markevanstech.com/2006/10/12/canadian-tire-unveils-new-amp-improved-web-site/#comment-1927 Anonymous Wed, 29 Nov 2006 02:44:55 +0000 http://markevanstech.com/?p=1824#comment-1927 I love when poeple jeer or cheer Canadian Tire, as this proves to me that they are still the leaders in Canadian Retail. Whenever a story is told, true or untrue, there are always two sides to it, usually the truth can be found somewhere in the middle. I noticed Walmart has really stepped up the toughness when trying to return a product. All I know is that I have never had a problem processing a return at any Canadian Tire from London Ontario to Drumheller Alberta and lots of Canadian Tire's in between. Usually people with bad experience's (IMHO), are or were already having a bad day before they got to the retailer they want to return something to. Cheers I love when poeple jeer or cheer Canadian Tire, as this proves to me that they are still the leaders in Canadian Retail. Whenever a story is told, true or untrue, there are always two sides to it, usually the truth can be found somewhere in the middle. I noticed Walmart has really stepped up the toughness when trying to return a product. All I know is that I have never had a problem processing a return at any Canadian Tire from London Ontario to Drumheller Alberta and lots of Canadian Tire's in between. Usually people with bad experience's (IMHO), are or were already having a bad day before they got to the retailer they want to return something to.
Cheers

]]> http://www.markevanstech.com/2006/10/12/canadian-tire-unveils-new-amp-improved-web-site/#comment-1926 Anonymous Fri, 17 Nov 2006 20:34:31 +0000 http://markevanstech.com/?p=1824#comment-1926 It's funny that I'd find a Crappy Tire post referring to technology. They are one of the most technologically backward companies in the country. Heck in 2006 they still have Windows NT 4.0 and Office 97 as their primary desktop. The website isn't hosted by them, it's outsourced. So is the the distribution of the goods bought from the site. It's funny that I'd find a Crappy Tire post referring to technology. They are one of the most technologically backward companies in the country. Heck in 2006 they still have Windows NT 4.0 and Office 97 as their primary desktop.
The website isn't hosted by them, it's outsourced. So is the the distribution of the goods bought from the site.

]]> http://www.markevanstech.com/2006/10/12/canadian-tire-unveils-new-amp-improved-web-site/#comment-1925 Anonymous Thu, 02 Nov 2006 23:26:24 +0000 http://markevanstech.com/?p=1824#comment-1925 I've ben a customer of canandian tire for as long as i've had my liscense.It's been 12 years never returned anything back.Well this summer decided to go camping.I bought a bunch of camping stuff off u guys one of which was a tent.Well the tent never came with tent poles.For which i was very upset going to the camp ground finding out i couldn't use my tent aswell as all the camping gear i bought.I tried to return the items i purchased with the stuff in it's original packaging with the reciept.I brought all the stuff back before 90 days as the reciept says.I told the clerk my situation and she wouldn't return my items back for my refund telling me the customr that i"ve used the product.How can u use a tent without tent poles.Well I went further and told my story to customer relations.Customer realations then talked to the owner of the store.She then took sides of the owner of the store telling me that I'm wrong and they're right.I told her that i will never shop at canandian tire ever again and i'll take my bussiness to wal mart.She didn't seem to mind that just shows u how much the people at canadian tire care for there customers.I guess that's why some people choose to call u guys crappy tire.Is 500 dollars worth loosing a customer for life canadian tire seems to think so. Thanks, Lynn Clark customer realtions and Langley canadian tire store for all the crappy service and help. I've ben a customer of canandian tire for as long as i've had my liscense.It's been 12 years never returned anything back.Well this summer decided to go camping.I bought a bunch of camping stuff off u guys one of which was a tent.Well the tent never came with tent poles.For which i was very upset going to the camp ground finding out i couldn't use my tent aswell as all the camping gear i bought.I tried to return the items i purchased with the stuff in it's original packaging with the reciept.I brought all the stuff back before 90 days as the reciept says.I told the clerk my situation and she wouldn't return my items back for my refund telling me the customr that i”ve used the product.How can u use a tent without tent poles.Well I went further and told my story to customer relations.Customer realations then talked to the owner of the store.She then took sides of the owner of the store telling me that I'm wrong and they're right.I told her that i will never shop at canandian tire ever again and i'll take my bussiness to wal mart.She didn't seem to mind that just shows u how much the people at canadian tire care for there customers.I guess that's why some people choose to call u guys crappy tire.Is 500 dollars worth loosing a customer for life canadian tire seems to think so.
Thanks, Lynn Clark customer realtions and Langley canadian tire store for all the crappy service and help.

]]> http://www.markevanstech.com/2006/10/12/canadian-tire-unveils-new-amp-improved-web-site/#comment-1924 Anonymous Tue, 31 Oct 2006 22:29:08 +0000 http://markevanstech.com/?p=1824#comment-1924 Don't know whether Customer Service has improved along with the website. I queried CT last year re an item shown on the website and the fact that all the stores in Winnnipeg actually carried something different, although the product code was the same. Never got a response. Just looked at the new site and the same item is there, so I again emailed their Customer service. I am not holding my breath. If there was someway of emailing someone other than the generic email they provide, I would let them know of my displeasure. Randy H. Winnipeg Don't know whether Customer Service has improved along with the website. I queried CT last year re an item shown on the website and the fact that all the stores in Winnnipeg actually carried something different, although the product code was the same. Never got a response.
Just looked at the new site and the same item is there, so I again emailed their Customer service. I am not holding my breath. If there was someway of emailing someone other than the generic email they provide, I would let them know of my displeasure.
Randy H.
Winnipeg

]]> http://www.markevanstech.com/2006/10/12/canadian-tire-unveils-new-amp-improved-web-site/#comment-1923 AGORACOM Fri, 13 Oct 2006 00:43:20 +0000 http://markevanstech.com/?p=1824#comment-1923 Mark, 15 minutes driving time is true but some of us don't always have the 15 minutes. I'll certainly be using the delivery option...it's long overdue. Best, George Mark, 15 minutes driving time is true but some of us don't always have the 15 minutes. I'll certainly be using the delivery option…it's long overdue.
Best,
George

]]> http://www.markevanstech.com/2006/10/12/canadian-tire-unveils-new-amp-improved-web-site/#comment-1922 Stuart MacDonald Thu, 12 Oct 2006 18:02:27 +0000 http://markevanstech.com/?p=1824#comment-1922 It looks much, much better and the functionality is orders of magnitude better, as well. Congrats, Sean and crew. It looks much, much better and the functionality is orders of magnitude better, as well.
Congrats, Sean and crew.

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