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Breaking Up is Hard to Do

September 26, 2006 BY Mark Evans

Tom Keating has a post recounting his efforts to cancel his Vonage service. It's pretty funny but insightful into Vonage's customer service and competitive challenges.

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This entry was posted in Main Page, VOIP Services, Competition. Bookmark the permalink.
  • Anonymous

    Wow. That guys loves himself.
    By now I'm struggling to contain my laughter and also thinking how incredible it was that not only is she not familiar with the fact that I write about VoIP for the predominant VoIP magazine, she's still trying to get me to talk to their elite technical support team.
    Because I'm sure someone working in a phone room for $6 an hour is up on the “predominant VoIP magazine” and who their writers are.