Breaking Up is Hard to Do
September 26th, 2006 Posted in Main Page, VOIP Services, Competition
Tom Keating has a post recounting his efforts to cancel his Vonage service. It's pretty funny but insightful into Vonage's customer service and competitive challenges.
September 26th, 2006 at 6:38 pm
Wow. That guys loves himself.
By now I'm struggling to contain my laughter and also thinking how incredible it was that not only is she not familiar with the fact that I write about VoIP for the predominant VoIP magazine, she's still trying to get me to talk to their elite technical support team.
Because I'm sure someone working in a phone room for $6 an hour is up on the “predominant VoIP magazine” and who their writers are.